We are two ordinary theatre-goers getting a few things off our chests.
If we went to Argos and bought a kettle that didn’t work the law would allow us to take it back and get a refund.
But what do we do when we go to see a show that doesn’t work.
The sales of goods act says that the product should be ‘As described, fit for purpose and of satisfactory quality’. It says nothing about whether you should ‘like’ the product. Our mission is to ask these difficult questions about the theatre and related art forms.